We value flexibility and strive to provide exceptional service for all clients. This policy ensures fairness and efficiency for both clients and therapists.

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Late Arrivals

- Sessions will be shortened to ensure proper sanitation and preparation for the next client. Full session rates still apply.

No-Shows
• No-shows are non-refundable.
• A $40 rescheduling fee will be required to book a new appointment.

Cancellations
• All cancellations are non-refundable.

Rescheduling 
• We understand that life is unpredictable. A one-time late fee of $40 will be waived for the first same-day rescheduled time. However, repeated rescheduling will result in a $40 fee per occurrence.

Expiration
• All gift cards, eGift cards, gift certificates, holiday specials, and scheduled sessions are non￾refundable and expire two months from the purchase date.